Post-Purchase Success: a parcelLab podcast
Post-Purchase Success is the podcast series from parcelLab; the place to learn how brands and leaders in e-commerce have transformed their post-purchase experience.
Each episode, we'll be speaking to experts from the e-commerce and retail world; getting their thoughts on the latest trends and developments.
We'll also be finding out about the challenges that they've faced, to give you some inspiration to deal with the challenges that you and your business might be facing too.
Post-Purchase Success: a parcelLab podcast
E3: How is TikTok Transforming E-Commerce? With Logan Dunn
In today's episode, we're joined by Logan Dunn, Head of E-Commerce at Wyze, recorded live on the conference floor at ShopTalk 2024 in Las Vegas!
Logan talks to us about social media and the role that TikTok is playing in really transforming third-party e-commerce.
We also talk about scalability and commerce platforms, something that Logan knows a huge amount about. We also, of course, spoke a little bit about the post-purchase experience and why that's such a special part of the journey for a Wyze customer, as well as the techniques that Wyze is using to re-engage with their customers.
Happy listening - make you sure you subscribe to stay up-to-date on future episodes!
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